Adding Special Requests to Your Reservation

Do you need to add a request to your reservation? do you need to make a special request such as preferences for bedding, location on property, safe in room? This guide will explain the types of requests we can add and how to do so.

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Your Group Leader Specialist and Wedding coornidator will ensure that you have everything you need for a fun and relaxing trip. Please make sure let us know if you have any special requests for your stay, such as the following:

  • Bedding (e.g. 1 King bed, 2 Double Beds, a sofa bed, crib, etc.)
  • Accessibility (e.g. accessible room, first floor location, near an elevator, etc.)
  • Location (specific building or room number)
  • Need a safe in your room.
We will then make sure to relay these requests to the resort for their consideration.

* Destify will also request for all rooms in the group to be placed as close together as possible.


 Since these factors will depend on what is available at the time of check-in, special requests cannot be guaranteed, but the resort will definitely do their best to accommodate any special requests and to keep the group as close together as possible.

 


 

Still need assistance? Here's how to reach us:

  1. Call or chat with us anytime at 844-948-3911 for friendly support 24/7/365.

  2. Email us at guestservices@destify.com.

  3. Manage your booking details through your Dashboard.

Our Guest Services team is here to answer your questions, provide guidance, and ensure you receive excellent service for your destination wedding travel. We're looking forward to assisting you!