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Airport Navigation: A Quick Guide

Arriving at an international airport for the first time can feel overwhelming, especially after a long flight. Knowing what to expect and how to move through the airport safely can help you start your trip with confidence and avoid unnecessary stress.


 What to Expect After Landing

 Once you land, you will typically go through the following steps in order:

  1. Immigration / Passport Control
    Present your passport and required travel documents. Answer questions clearly and honestly.

  2. Baggage Claim
    Collect your checked luggage from the designated carousel.

  3. Customs
    Follow the signs for customs and declare items if required.

 After customs, you will exit into the public arrivals area.

 Important Safety Tips

  • Keep your passport, phone, and wallet secure and easily accessible

  • Avoid sharing personal or travel details with strangers

  • Stay aware of your surroundings, especially in crowded areas

  • Do not leave your bags unattended at any time

 Watch Out for Salespeople

 In many international airports, especially resort destinations, you may be approached by salespeople offering:

  • Transportation

  • Tours or excursions

  • Resort upgrades or discounts

 These individuals may appear friendly or claim to work with your resort, but engaging with them can lead to confusion, delays, or unnecessary expenses.

 Tip: Politely decline and keep walking until you reach your confirmed transportation provider.

 How to Find Your Transfer Company Quickly

 To avoid unnecessary interactions:

  • Look for your transfer company’s logo, signage, or uniformed employee holding signs

  • Have your transfer confirmation ready on your phone. Having a saved photo of this helps in case you have poor cell service.

  • Goolge ahead of time or ask airport staff where the pre-booked transportation area is located before entering the main body of the airport.

 If you booked your transfer through Destify at the time of booking or via your Destify dashboard, your transportation provider will be approved, reliable, and expecting you.

 Always Use Approved Transportation

 For your safety and peace of mind, only use:

  • Transfers booked through your Destify dashboard

  • Approved and licensed transportation providers

Avoid accepting rides from unofficial drivers, even if they offer lower prices.

 

 Save Important Travel Information Ahead of Time

 It is very smart to keep screenshots or photos of important travel information saved on your phone. Airport WiFi and cellular service can be unreliable, especially when arriving internationally.

 We recommend saving screenshots of:

  • Transfer arrangement receipts

  • Resort booking confirmations

  • Boarding passes

  • Hotel or resort contact information

  • Any important travel emails

 Having this information saved offline makes it easy to show confirmations if needed, even without a strong network connection.

 Helpful Tips for New International Travelers

  • Make sure you have your passport!
  • Complete all required travel documents before your trip. Not all, but many countries, such as the Dominican Republic, for example, require travelers to submit entry forms in advance, and completing these ahead of time helps avoid delays at the airport.
  • Airport WiFi may be limited or slow, so plan accordingly.

  • Currency exchange booths are available, but rates may be higher than expected

  • Restrooms may not be immediately visible after customs, follow the signage provided.

  • Transportation areas may be outside the terminal, follow posted signs carefully!

 If you ever feel unsure, airport information desks or uniformed staff can point you in the right direction.

 Final Reminder

 Having a plan before you land makes all the difference. Knowing where to go, who to look for, and what to avoid helps ensure a smooth arrival and a great start to your trip.

 

  • Still need assistance? Here's how to reach us

    • Contact us here, or for urgent requests, please call us at 844-948-3911
    • Manage your booking details through your Dashboard