How do I Price Match my Booking?
Secure the best rate by requesting a price match within 24 hours of booking.
We want to make sure you receive the best possible rate for your reservation. If you find a lower price after booking with us, you may be eligible for a price match by following the steps below.
Step 1: Complete Your Booking
Your reservation must be fully booked and confirmed with us before we can review a price match request.
Step 2: Gather the Required Information
To submit a price match request, please provide:
-
A screenshot of the lower-priced offer you found
-
A direct link to the website where the lower rate is listed
The offer must be for the same resort, room type, dates, and number of guests.
Step 3: Submit Within 24 Hours
Price match requests must be submitted within 24 hours of your original booking confirmation.
If More Than 24 Hours Have Passed
If you find a lower rate after the 24-hour window has passed, please reach out to us anyway. While we cannot guarantee a price match, our team may be able to explore other options to help improve your rate.
Still need assistance? Here's how to reach us
- Contact us here, or for urgent requests, please call us at 844-948-3911
- Manage your booking details through your Dashboard