Special Requests & Requested Accommodations?

 When planning your stay, we understand that comfort and convenience matter. Many resorts allow guests to submit special requests to help personalize their experience. While these requests are never guaranteed, resorts will always do their best to accommodate them based on availability and capacity.

 Common Special Requests Include

 You may request accommodations such as:

• Rooms near other guests

• Cribs for infants or young children

• Extra towels, pillows, or blankets

• Early check-in or late check-out

• Single bed or double bed preferences

• Couch pull-out beds

• Accessible room features

• Quiet room locations

 Important Things to Know

 All special requests are subject to the resort’s availability at the time of your stay. Resorts assign rooms shortly before arrival, as well as accommodational items are first come first serve, which means requests cannot be confirmed in advance.

 Some requests may require a room change or modification. In certain cases, this could result in a rebooking at current rates, which may differ from your original price.

 How to Submit a Request

 You can submit special requests by:

• Contacting your Group Leader Specialist or contact our support team via phone, chat, or email,

• Calling the resort directly prior to arrival

• Speaking with the front desk at check-in

 While requests are not guaranteed, submitting them early increases the likelihood that the resort can honor them.